Does anyone have this machine? Or would anyone know of a site that might help troubleshoot?
I first bought this machine from amazon in I think, March. I loved it and used it for almost all of my die cutting. Then it stopped working properly. So I contacted amazon and they sent me a new one. I received it in July and decided to save it and only use it for very intricate cuts, which is where it exceeds all other machines I’ve tried. After only a few uses, maybe a dozen? It won’t cut a whole die. It cuts just a little or half, and then stops and reverses. I was using some new dues, new brand, and thought maybe there was an issue with the dies, though it would cut some of them...but it wouldn’t even cut a Sizzix die, so very common, ordinary, no reason to suspect the die.
So I just contacted amazon again and they are making an exception and sending me a new machine again...but I really fear that in a short time I will have a problem again. If there’s a lemon I will get it, but even I don’t usually get two in a row...hope it’s not a case of three in a row.
BTW it’s the full size machine I have. I am wondering if the junior would be a better choice. I don’t usually need the larger size, and if I do I have two other large, manual die cutting machines I can use.
TIA for any help you can offer.