Register  |  Login  |  My Profile  |  Inbox  |  My Notifications  |  Member List  |  Search  |  FAQ  |  Log Out

What to do if you need help with an MP Store ORDER or MAGAZINE SUBSCRIPTION

 
Logged in as: Guest
  Printable Version
All Forums >> [Help & Information] >> Website Help >> What to do if you need help with an MP Store ORDER or MAGAZINE SUBSCRIPTION Page: [1]
Login
Message << Older Topic   Newer Topic >>
What to do if you need help with an MP Store ORDER or M... - 8/7/2013 4:28:26 PM   
julieincolo


Posts: 19
Joined: 7/9/2013
Status: offline
Hello MP Forum Community & Friends ~

Some helpful information to share...

Should you need help with a Store Order or a SB Magazine Subscription, please reach out to customer service so they can help you right away. We definitely strive to deliver excellent customer service and the last thing we want is for anyone to be frustrated--so please reach out before that happens. Sometimes it only takes a very simple phone call. Most of the time, however, all works and runs smoothly. As you know may know, we add extra staff and work on holidays when needed to serve YOU, our customers, too!

Here's how to contact Martha Pullen Customer Service:

By Phone | M-F 8 a.m. - 5 p.m. Central | 1.800.547.4176 x5

Via an Online Form | http://store.marthapullen.com/contacts

Enjoy the rest of your Summer!

Julie (with the Martha Pullen Team)
Post #: 1
RE: What to do if you need help with an MP Store ORDER ... - 9/4/2014 2:27:25 PM   
LauraRRN

 

Posts: 1
Joined: 9/4/2014
Status: offline
I just joined the forum today and yesterday placed my first order with Martha Pullen Company. Already I am having problems with the order and I haven't received it. After checking my credit card account today I see that MPC charged me an additional $16.71. My MPC account only shows one invoice which is for the products ordered. I tried to find a phone number to talk with someone about it but there is none. I sent an email but who knows how long it will be before someone responds. No phone number makes me very uncomfortable and not want to place another order with this company. All phone numbers I have found are no longer working numbers including the one to register for the Serger 1: Online Licensing Course. What's going on?

(in reply to julieincolo)
Post #: 2
RE: What to do if you need help with an MP Store ORDER ... - 9/6/2014 10:18:43 AM   
DonnaSewsAgain

 

Posts: 484
Joined: 3/16/2011
Status: offline
Laura, welcome to the forum! There is an "Introduce Yourself" topic under "Machine Embroidery", which has the highest traffic, and I hope you'll tell us a bit about yourself. I'm so sorry you're having problems with the MP site. This is not the first time someone has had an extra charge added to their order. Have you heard anything back yet from the company? Please keep us posted.

(in reply to LauraRRN)
Post #: 3
RE: What to do if you need help with an MP Store ORDER ... - 9/6/2014 11:29:19 AM   
gillie

 

Posts: 1052
Joined: 2/1/2011
Status: offline
Welcome Laura, you might want to notify your credit card company, that will get their attention. Someone posted on another thread about their extra charges.

_____________________________

Gillie

(in reply to DonnaSewsAgain)
Post #: 4
RE: What to do if you need help with an MP Store ORDER ... - 4/28/2017 6:11:34 PM   
johnbright

 

Posts: 1
Joined: 4/28/2017
Status: offline
Starlinks is one of the foremost web design companies that offers marvelous web design, web development & custom logo design services in New Zealand to its consumers. No issue, if you wish for to build a website design for your startup company or want an inclusive website revamp, Starlinks has a squad of professional web designers that can make responsive and tempting website designs that will assist your business in receiving ahead of the opposition. Get certified website designing services now!

business logo designing in Auckland

(in reply to gillie)
Post #: 5
RE: What to do if you need help with an MP Store ORDER ... - 4/29/2017 7:58:20 AM   
DDinDFW

 

Posts: 1648
Joined: 2/1/2011
Status: offline
Johnbright has been reported.


_____________________________

Dana, mom of two young men

(in reply to johnbright)
Post #: 6
RE: What to do if you need help with an MP Store ORDER ... - 6/8/2017 6:42:21 AM   
Star01

 

Posts: 3
Joined: 6/8/2017
Status: offline
You can’t read while dreaming, or tell the time
If you are unsure whether you are dreaming or not, try reading something. The vast majority of people are incapable of reading in their dreams. The same goes for clocks: each time you look at a clock it will tell a different time and the hands on the clock won’t appear to be moving as reported by lucid dreamers.

_____________________________

Ge domains - Cheap domain names

(in reply to DDinDFW)
Post #: 7
RE: What to do if you need help with an MP Store ORDER ... - 7/31/2017 2:02:12 AM   
DavidStone

 

Posts: 1
Joined: 7/31/2017
Status: offline
The disconnected review is accessible. An issue utilizing the download symbol in the best menu inside every SB Magazine. It would be ideal if you take note of that this element is not accessible for all issues of the magazine because of a continuous programming change, cheap dissertation writing service, however, all issues will soon be refreshed to incorporate this component.

(in reply to Star01)
Post #: 8
RE: What to do if you need help with an MP Store ORDER ... - 8/8/2017 11:10:27 AM   
ShirleyCalgary


Posts: 11669
Joined: 2/1/2011
From: Calgary Area of Alberta
Status: offline
I could delete the spammers postings but sadly it deletes the good topics like DavidStone and what to do when you are nailed with extra charge by MP ........

_____________________________

Shirley - Mom to Dickens (PuppyWuppy now known as Dicky Wicky)and Doyle (baby) and Baxter, Bella, Pistol, Cowboy, ChiChi at Rainbow Bridge
I sew on Janome 8000, 10001, 11000se, 12000, 350e, 300e, Janome 234d and Babylock Imagine

(in reply to DavidStone)
Post #: 9
RE: What to do if you need help with an MP Store ORDER ... - 8/8/2017 11:57:34 AM   
MoDo


Posts: 3440
Joined: 8/13/2012
Status: offline
Looking at DavidStone's post, I'd say it is SPAM, what with his advertisement for "cheap dissertation writing service" slapped in the middle of a sentence where it certainly does not belong. The rest of his post is a bunch of highfalutin-sounding phrases that really don't mean anything. In fact, considering the signature lines of John Bright and Star01, I'd say those are SPAM, as well.

(in reply to ShirleyCalgary)
Post #: 10
RE: What to do if you need help with an MP Store ORDER ... - 8/8/2017 3:55:43 PM   
SewLynn


Posts: 2654
Joined: 2/1/2011
From: Central NY
Status: offline
We can live without this nonsense.

_____________________________

Member since 2001.

(in reply to MoDo)
Post #: 11
Page:   [1]
All Forums >> [Help & Information] >> Website Help >> What to do if you need help with an MP Store ORDER or MAGAZINE SUBSCRIPTION Page: [1]
Jump to:





New Messages No New Messages
Hot Topic w/ New Messages Hot Topic w/o New Messages
Locked w/ New Messages Locked w/o New Messages
 Post New Thread
 Reply to Message
 Post New Poll
 Submit Vote
 Delete My Own Post
 Delete My Own Thread
 Rate Posts



© 2017 F+W All Rights Reserved. | Privacy Policy